Shipping policy
SHIPPING POLICY
Last Updated: August 8, 2026
Thank you for shopping with Althea Beauty House. This Shipping Policy explains our order processing times, available shipping methods, shipping costs, delivery estimates, and other important information regarding the shipment of your order within the United States.
1. Order Processing
Orders are generally processed within 1–2 business days after payment has been successfully received and verified.
Orders placed on weekends or U.S. public holidays will normally begin processing on the next business day.
During periods of high order volume, promotional events, holidays, or other unexpected circumstances, processing may take slightly longer.
Once your order has been prepared and shipped, you will receive a shipping confirmation containing available tracking information.
2. Shipping Method
We currently offer the following shipping options:
Standard Delivery
Estimated Delivery Time: 3–5 business days
Shipping Fee: $8.00
Expedited Shipping
Estimated Delivery Time: 2–3 business days
Shipping Fee: $15.00
Delivery estimates begin after the order has been processed and transferred to the shipping carrier.
Business days generally refer to Monday through Friday and exclude U.S. federal holidays.
3. Shipping Area
Althea Beauty House currently ships orders to eligible addresses within the United States.
Shipping availability may vary depending on the destination, carrier service availability, and any shipping restrictions that may apply to a particular location.
4. Shipping Charges
Shipping charges are calculated according to the shipping option selected during checkout.
The applicable shipping fee will be displayed before you complete your purchase.
Shipping fees are separate from the product price unless otherwise clearly stated during checkout or as part of a specific promotion.
5. Order Tracking
When tracking information is available, customers will receive tracking details after the order has been shipped.
Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.
Tracking updates and estimated delivery dates are provided by the shipping carrier and may change while the package is in transit.
6. Delivery Times
Estimated delivery times are provided as general estimates and are not guaranteed delivery dates.
Delivery may occasionally be affected by circumstances outside our reasonable control, including:
Carrier delays
Severe weather
Natural disasters
High seasonal shipping volumes
Transportation disruptions
Incorrect or incomplete delivery information
Government or carrier restrictions
We are not responsible for delays caused solely by the shipping carrier or circumstances beyond our reasonable control.
7. Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please review your shipping information carefully before submitting your order.
If you discover an error in your shipping address, contact us as soon as possible. We will attempt to assist before the order is shipped, but we cannot guarantee that an address can be changed once fulfillment or shipment has begun.
8. Incorrect or Undeliverable Addresses
Orders returned because of an incorrect, incomplete, refused, or undeliverable address may require additional shipping charges before they can be shipped again.
Customers are responsible for ensuring that the delivery information entered at checkout is accurate.
9. Lost Packages
If your tracking information indicates that a package may have been lost in transit, please contact us so we can review the shipment information and assist with the appropriate next steps.
Depending on the circumstances, we may need to work with the shipping carrier while the shipment is investigated.
10. Packages Marked as Delivered
If tracking information shows that your package was delivered but you cannot locate it, we recommend:
Checking around the delivery location
Checking with household members or neighbors
Checking with your building reception, mailroom, or property manager when applicable
Contacting the shipping carrier for additional delivery information
If the package still cannot be located, please contact us and we will assist where reasonably possible.
11. Damaged Packages
If your order arrives with visible shipping damage, please contact us as soon as possible.
We may request photographs of the package, shipping label, packaging materials, and affected products so that we can evaluate the issue and determine the appropriate resolution.
12. Separate Shipments
In some situations, products from the same order may be shipped separately.
If your order is divided into multiple shipments, you may receive separate tracking information for each package.
Additional shipping charges will not be added solely because we choose to divide an order into multiple shipments unless otherwise agreed with you.
13. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes to our shipping services, carrier arrangements, business practices, or applicable requirements.
The updated version will be posted on our store with a revised "Last Updated" date.
14. Store Information
Althea Beauty House
8617 Christa Dr NE
Lacey, WA 98516
United States
Phone: +1 484-655-6258
15. Contact
If you have questions about shipping, delivery, tracking, or this Shipping Policy, please contact us at:
support@altheabeautyhouse.com